FaceKom Phone can form a digital bridge in any business process where work is currently done on a paper basis.
ID photography
The basic condition for starting the administration process is that the client's identification is based on the presentation of the client's IDs. By recording certified copies of the IDs, it can be verified that the administration was prepared properly.
With the FaceKom Phone solution, the paper-based recording process is simplified:
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it is no longer necessary to manually read the data of the document used for identification
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it is no longer necessary to manually scan the document used for identification
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it is no longer necessary to digitize the document used for identification
Portrait photography
During administration, it may also be necessary to record the customer's face to avoid customer fraud incidents. An expensive but possible form of this is downloading customer portraits from the GIRO (BM) database for the document used for identification, or make a manual comparison by the clerk.
With the FaceKom Phone solution, however, this costly process is simplified:
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the clerk can take a photo of the customer's face in advance, which can then be stored digitally
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by comparing the customer's face image and the images on the document used for identification based on artificial intelligence, the comparison of the images can be automated
Customer identification
The identification of the customer is the base for starting the administration by the clerk, thereby it is reducing the time interval that can actually be spent on the given business process, and increasing the customer service time.
With the FaceKom eID solution, this time-consuming process can be simplified:
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even the customer can identify himself in advance, so he can start the administration already identified
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the clerk only has to verify the correctness of the preliminary customer identification
Operation of FaceKom Phone
Administrative system
- Generate a QR code in the clerk system to continue the process on the clerk's mobile
- Online updating of scanned data in the administrative system
- Approval of digital storage of scanned data
FaceKom Phone
- Scan a QR code to continue the process on the clerk's mobile
- Photographing and machine vision analysis of a customer's face (optional step)
- Photographing and machine vision analysis of customer documents
- NFC reading of customer documents
- Completion of recording on the clerk's mobile phone and return to the clerk's computer
Customization of FaceKom Phone
Customizable and embeddable surfaces
Mobile app or SDK-based operation
A cutting-edge technological solution based on Artificial Intelligence and Machine Vision
Building easy system connections via API communication (REST, SOAP, MQ, push/pull technology, etc.)
Clerk identification may vary depending on partner solutions: token-based, LDAP-based, SAML-based.
Interoperability between different FaceKom products
Operation in accordance with legal regulations (GDPR, AML, KYC, EIDAS)
Operation and storage in accordance with IT security regulations
Regulatory Requirements
FaceKom products are compliant with eIDAS, PSD2 and GDPR legislations and the highest security standards and data management regulations. FaceKom also has access to national and international databases (e.g. Thompson Reuters) to ensure high-quality background checks and high-level AML checks on customers.
