Online customer onboarding deals with highly sensitive personal information, so we make sure it is handled in the right way.
Customer due diligence with FaceKom’s operator-guided video call or automated Computer Vision is a secure, fast and convenient process, enabling immediate access to the utility provider’s services.
With FaceKom’s virtual customer service, customers are able to manage all of their issues which is handled in a physical branch.
Your customers enter their details on your website or app. This is followed by video identification with FaceKom’s eID. Upon completion of a positive ID check, the customer receives login credentials with which they can open accounts, get loans and sign contracts.